Playa Bibijagua Hotels, Punta Cana

"This was my second stay at Serenade but my first time with my partner. We had a swim up room, which was nice. The staff was nice. I was glad to see during this trip that they now offer wash cloths. My last visit there were only hand towels to wash with, which were entirely too big. The fridge was fully stocked with complimentary drinks. The bed was comfortable. The floors were a little dirty the first day but good the remaining days. The water pressure and temp of shower was perfection. The housekeeping was great. A few complaints were mainly with being able to make a reservation with the restaurants, which was near impossible. We were able to get a very late dinner at 9pm only because we attended a time share type of event. My partner hated the food at the sports bar. He said that the food offered there makes the resort less appealing, which I'd have to agree. The pizza is probably the most edible if you're looking for a late night snack as they stay open later than all of the other restaurants. Please get a better food selection there. We ate at the hibachi resturant for my partners birthday and that was very good. The buffet is decent. The property is very nice and well maintained. One suggestion is that there is better entertainment for adults looking to get into something after hours. The music at the club was lack luster and the pools close at 7pm. Other than that our stay overall was good. We had a short stay (3 nights) and did exursions two of those days. "

"This hotel all in all was nice. All of the staff was very friendly, and would all wave and say hello. However, the staff at the front desk was not the best. They scheduled my family and I the wrong room, inconveniencing us because we had to be out of our previous room by 12, and leaving us without a room until 3 without any compensation. Moreover, the staff at the restaurants would not check up on the guest, just to wait 2-3 hours to receive food that was mediocre. Along, with the room our first room we had was in good shape. However, the second room we were placed in the faucet was loose, the shower was leaking, and the blankets smelt like they were not washed. Overall, I would say the hotel and scenery is nice and the RIU parties are good. Just beware for the food being poorly made and unseasoned, and the inconsistency in the room quality. "

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"Food is not as great with the other hotels I stayed in Punta Cana "

"Had a great time at this resort. "

"My girl and I loved everything about it"

"Super Good "

"If you like a good service don’t choose this place, they have a few foreign workers which have a very bad manners and poor service skills, they can make your day miserable, besides that the resorts is huge and well distributed have bars and food for all over the place "

"Amazing entertainment nightly , clean rooms , so much more ! I would 100 percent recommend to OBSR"